[asterisk-biz] Calling All US VoIP Providers and Customers Satisfied or Unsatisfied

[Steve Totaro]

Hello all,

Here comes a tall order but I think we can all benefit from this thread 
if everyone acts civilized and professional.

I have always been an advocate of VoIP on the LAN, Point 2 Point WAN, 
and the occasional SIP phone at someone's home office or non-business 
critical usage over the public internet.  I still think TDM is king in 
many ways.

That being said, I am looking for providers that can supply VoIP 
connectivity over the public internet with a reasonable approximation of 
T1s.  I am looking at the ability to have about ten or twenty 800 
numbers but most of the traffic will be outbound within the US.  Let's 
just say 100 channels simultaneous using GSM.

I am especially looking for customers that use VoIP as their primary 
PSTN connectivity solution and are regularly terminating more than three 
or four T1s worth of traffic simultaneously.  Please keep from shilling 
or bashing a company.  If you have a legitimate complaint and have in 
good faith tried to work it out, then post it as a technical or support 
issue, leave the emotion out.

Since this is my thread, I set the rules.  Providers are not to attack 
each other and their offerings.  If you have a better plan, service, 
backbone, support, or anything tangible, please point that out but 
refrain from insults and put downs.

Providers, please list your offerings, support staff, trunks, 
termination (are you reselling someone else?) how many outbound trunks 
are available at what tier.  Rough pricing.  Portability of number in OR 
out.  And anything else you can think of such as facilities, SLAs, 
redundancy, how long in business, customer base, the list goes on.

Please, do not lie about or omit pertinent details, research will be 
done to verify statements made as much as possible.

It should go without saying but from following this "Business" list for 
years and especially as of late, be professional.  You are guaranteed to 
not win business if you cannot conduct yourself professionally (and by 
that, I don't mean silly IVRs or people having fun ;-)

My need is to have some redundancy in my PSTN connectivity as well as 
being able handle overflow when my TDM trunks are full or the lag time 
between ordering new T1s and actually having them delivered.

It would be great if some firm could change my  mind about VoIP and the 
public internet and I could save a few bucks but I am not holding my 
breath. 

Thanks,
Steve Totaro
www.asteriskhelpdesk.com

PS.  Some of this research may end up in an article for Opensource 
Telephony Magazine if I am chosen as a writer.