Res: [asterisk-biz] Digium, Polycom, and Netxusa Cutting Us Out?!?

[Flavio Goncalves]

My one minute:
 
The only thing that does not change is our value into the customer. This is the only thing we have to sell, our value as trusted consultants and advisors. One thing that some companies don't realize is that service business does not scale, it doesn't mind if it is NextUSA, Microsoft or Cisco. You will probably find higher skilled professionals for a better price that does not work for the manufacturer. The administrative costs and margins over service are prohibitive and talent is very hard to find. Initial investments for starting a "service and support” business are very low. That's why there are thousands of VARs around the globe. A wise company would do everything to get the trust and sympathy from this "Army", some of them with more than 20 years of business experience. Any software or hardware manufacturer, who gives a differentiated condition to a single company, is simply shooting their own feet. The biggest issue is how this works with an open source developer like
 Digium? What are their revenue models? Are we partners or competitors? The "open source manufacturer model" is new, confuse and cannot be compared to the traditional suppliers like Cisco and 3Com. Some of us are getting a good money with Asterisk without giving much back to Digium. Am I wrong?

Flavio

----- Mensagem original ----
De: Steve Totaro <stotaro at totarotechnologies.com>
Para: Commercial and Business-Oriented Asterisk Discussion <asterisk-biz at lists.digium.com>
Enviadas: Quarta-feira, 28 de Março de 2007 19:44:53
Assunto: Re: [asterisk-biz] Digium, Polycom, and Netxusa Cutting Us Out?!?


Ignacio Ramos wrote:
> On 3/28/07, Steve Totaro <stotaro at totarotechnologies.com> wrote:
>> I hate things like this.  Why would they want to cut out the
>> VAR/Reseller/Consultant?
>>
>> I had to jump through hoops to be setup as a client of NetxUSA several
>> years ago so I could get wholesale pricing so I could make a buck or two
>> off hardware and a few more bucks off setting up that hardware.  Now
>> those dollars will not come my way.  I don't know if I can stomach the
>> way this is starting to go.  This line really gets me, "With regional
>> distribution offices and in-house certified engineers, NETXUSA assists
>> business customers with the entire Digium-Polycom implementation."  I
>> thought that was my job!
>
>
> How come you didn't see this coming, everything in technology ends up
> being a commodity. Your business plan and strategy is like putting
> regional distribution and certified engineers in the .com bubble. Voip
> is a bubble only if there are business plans like yours. Didn't you
> learned anything in the Youtube business?
>
Good luck with that business plan.  3com and Cisco know better.  Digium 
will learn soon enough.

Thanks,
Steve
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