[asterisk-biz] View from a side competitor

[Mike Lynchfield]

out of the loop on this one.. but mainly i think upgrades and support is 2
things.
as well as modules and upgrades...

so basically
UPGRADES is a mean to add functionallity.. ( upgrade your car by putting a
new motor block..) THIS NEEDS CASH
UPDATES is a way to FIX things on a earlier version and SHOULD BE FREE one
who make you pay for updates is a SCAM/THIEF
SUPPORT should be either included in price and SAID SO or simply an ADD ON
to a product...per month per year etc etc..AGAIN CASH
INSTALL should be included in a "CUSTOM MADE" software you buy .. yes some
companies will devel software and stil lcharge an install fee... another
scam


what we see in this and other software industries is companies capitalizing
on updates..
you notice that winamp UPDATES every week.. this is to #1 SCAM ALL SOFT
SEO's into pushing the products back up a list.. (bumping) etc.. so now you
get software devels. changing revisions every week to get seen on the
market .. alot of these around.

Again another approach they have is simply MAJOR revisioning software for
the sole purpose of getting to your wallet..

EX V1.01 skin A , then major upgrade to V2.00 with nothing new then a fancy
skin...
Another scam... basically ask for the .diff in fieatures before falling for
this...









On 2/20/07, Derrick Moennick <derrick at phonesource.ca> wrote:
>
> Craig,
>
> Like support? Continual upgrades to the software package, the ability to
> upgrade to the next package for the difference in price?
>
> Derrick
>
> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Craig
> Lawrence
> Sent: Tuesday, February 20, 2007 2:08 PM
> To: 'Commercial and Business-Oriented Asterisk Discussion'
> Subject: RE: [asterisk-biz] View from a side competitor
>
> We purchased a copy of Switchvox almost 2 years ago with the intention
> of
> being a reseller however we found that there wasn't really any support
> for a
> channel, as such. As a result the software has never been used.
>
> We recently went back to see if things had changed. We explained that we
> would had been waiting for Switchvox to get organized and support
> resellers.
> So when we asked for an upgrade to the most recent version we were
> surprised
> to be told we'd need to pay full price to upgrade. So we've concluded
> that
> nothing's really changed.
>
> My point is that it's not the GUI's features or the cost that are the
> main
> issue here. There are other things that you need and expect if you're
> planning to resell someone else's product.
>
> IMHO
>
> Craig Lawrence
>
>
> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Steve Totaro
> Sent: Wednesday, 21 February 2007 8:40 AM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [asterisk-biz] View from a side competitor
>
> It would be cool to see a point by point comparison article written by a
>
> third party.  I am not volunteering, just think it would be cool.
>
> Thanks,
> Steve
>
> Paul wrote:
> > I think the thread went in a fonality-centered direction. General
> > discussion about partner/reseller programs is always interesting here.
> >
> > Bill Michaelson wrote:
> >
> >
> >> The thread is going where participants take it.  I didn't mean to
> >> start trouble.  I just thought it would be interesting to see all
> this
> >> stuff out in the open - if anyone wanted to contribute (or not).
> >> asterisk-biz, right?
> >>
> >> Kim C. Callis wrote:
> >>
> >>
> >>> I guess Fonality was the start, but there is nothing wrong with a
> >>> general overview of some of the programs available...
> >>>
> >>> K
> >>>
> >>> On 2/19/07, *Paul* < ast2005 at 9ux.com <mailto:ast2005 at 9ux.com>>
> wrote:
> >>>
> >>>     Is this discussion about partner programs in general or
> specifically
> >>>     about Fonality's program? Where is this thread going?
> >>>
> >>>
>
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-- 
Mike
Sales Manager
http://www.voicemeup.com
Making it happen
1.877.807.VOIP (8647)
1.514.312.7030
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