[asterisk-biz] Digium Support Comparison with Sangoma

[Craig Lawrence]

We generally use Sangoma unless the customer requests Digium for a particular reason.

The build quality of Sangoma and the engineering skills appear marginally better than Digium.

Failures (and the time cost in diagnosis, return and replacement) are expensive. We've had several card failures and attempted to return same, however our local Digium distro simply returns the cards to us with the claim that the card is working. We've even seen a component returned to us as "working" within a sealed anti-static bag, with the seal having never been broken - perhaps they can test a card without opening the bag!

Craig


-----Original Message-----
From: asterisk-biz-bounces at lists.digium.com on behalf of Brian West
Sent: Thu 12/6/2007 2:31 AM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [asterisk-biz] Digium Support Comparison with Sangoma
 
Digium and Sangoma work pretty much the same.  If you want quality and  
reliability you should get Sangoma Cards.  I have had too many of the  
Digium cards fail in the past and have yet to give them a second try.

/b

On Dec 5, 2007, at 1:08 AM, Kashif Naeem wrote:

> Hello All
>
> How is Digium Support for FXO Cards or any other devices ? Can  
> someone compare it with Sangoma ?
>
> Regards,
>
>
> -- 
> Kashif Naeem
> Director
> Hadi Telecom
> www.haditelecom.com
>
> Cell: +92 (0)345 4226006
> Office: +92 (0)42 5692766
>
> Email: kashif at haditelecom.com
> MSN: kashif__naeem at hotmail.com
> Gmail: meet.kashif at gmail.com
> Skype: kashif.naeem
>
> 302 Y Commercial Area, 2nd Floor DHA Lahore, Pakistan.
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