[asterisk-biz] Call Centre LED Wallboard - and - Asterisk

[Lenz]

Our product QueueMetrics - http://queuemetrics.com - can be used to run in  
a "wallboard" mode where you can use a large display or a video beamer to  
let agents see how the CC is running in real-time. If you log on to the  
demo system and click on "wallboard" you can see it running and see if  
this would fit your needs.
QueueMetrics is a full call center monitoring package as is currently  
deployed in hundreds off CCs worldide. Please contact me off-list for  
references and additional information.

As an alternative, we have a customer who used QueueMetrics' XML-RPC  
interface to query it for queue information and drive a simple serial LCD  
display with it - it should be pretty easy to develop.

Hope this helps
l.


On Mon, 16 Apr 2007 12:31:47 +0200, Craig Lawrence <craig at mytel.net.au>  
wrote:

> Is anyone aware of an existing program that could be used to display key
> call centre stats produced from an Asterisk system and delivered onto a  
> 30"
> LCD Monitor?
>
> The type of product would produce output similar to the Symons gear (see
> http://www.targetvision.com/solutions/contactcenters.shtml) and would  
> need
> to be built on top of a database / stats program.
>
> Thanks
>
> Craig
>
-- 
Loway Research - Home of QueueMetrics
http://queuemetrics.com