[asterisk-biz] Trixbox Support

John Schmerold john at katy.com
Sun Apr 8 16:37:45 MST 2007


http://trixbox.org/support looks like a good option for Asterisk / 
Trixbox hacks that kinda know what we are doing. They are offering fixed 
fee support plans for a reasonable fee. If others are offering this kind 
of plan I encourage you to publish details here. It will be interesting 
to see how they deal with the conflict between what they can do free on 
Trixbox side vs what is charged on the http://fonality.com side.

They are offering to get on the phone & answer questions like:
**• Troubleshooting for trixbox application platform
• Remote installation assistance for updates and upgrades
• Network configuration guidance
• Configuration of FreePBX and HUDLite
• Setup and testing of remote SIP extensions
• Setup of example dial plans and trunks
• Troubleshooting of echo settings
• trixbox administration and setup (standard menu options)
• Non trixbox hardware including Digium, Rhino, and Sangoma cards
• Set up of Aastra and Polycom IP phones
• Voicemail configuration
• System down critical issues
• General “How do I?” questions

At $650 for a small system, it seems like a pretty good deal. At first 
glance, the only major thing missing is support for Grandstream phones.
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