[asterisk-biz] [Fwd: Service outage at TrxTel]

Al Bochter Al.Bochter at bochterservices.com
Wed Nov 29 22:55:17 MST 2006


Will, look at the email I got from Trxtel.... AT THE BOTTOM OF THIS 
EMAIL  =-O

So I did file A trouble ticket and it did not help my problems. Your 
services are STILL not working.. :-(  :-[

Trixter aka Bret McDanel wrote:

On 11/29/06, *Al Bochter* <Al.Bochter at bochterservices.com 
<mailto:Al.Bochter at bochterservices.com>> wrote:

    I use www.trxtel.com <http://www.trxtel.com> there service is a JOKE!!!

    They drop the calls and right now there DID's don't work.

    VERY! VERY! BAD SERVICE...



A trouble ticket might help your problems.  But then since you havent 
filed one the problem cant be resolved.

-- 
Trixter http://www.0xdecafbad.com     Bret McDanel
Belfast +44 28 9099 6461        US +1 712 432 7999
http://www.trxtel.com the VoIP provider that pays you!

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-------- Original Message --------
Subject: 	Service outage at TrxTel
Date: 	Mon, 20 Nov 2006 18:09:44 -0800
From: 	Hannah Commodore <hannah at trxtel.com>
To: 	TrxTelecom at bochterservices.com, info at bochterservices.com



Hi,

I wasn't able to connect through the 866 number you left in voicemail, I 
hope this gets to you in a timely fashion.

My apologies for not getting back to you sooner regarding this issue. I 
was hoping to have a concrete answer to give before returning your 
contact but alas I have no solid date at this time.

We are experiencing some contract issues with our current telco provider 
in Iowa which results in TrxTel only able to receive a handful of calls 
at any time, most of our numbers are returning uncompleted. The good 
news is we have been in the process of extending our network to include 
another POP provider which will allow us many more open lines at once. 
The downtime should have been minimal but we experienced that problem. 
We'd like to work with you to provide the best service possible. I can 
get back to you ASAP when we have our next system in place. Again I'm 
sorry for the outage, but we are working as hard as we can to restore 
service.

Regards,
Hannah


-- 
Hannah Commodore, Developer TRX Telecom
+1 712 432 5320  http://www.trxtel.com
The VoIP provider that pays you

-- 
Best regards,

Al Bochter
Bochter Services
http://www.BochterServices.com/?t=Email

(VOIP PBX) 1-866-638-1254

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WebSite: http://www.freeworlddialup.com/

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* * * NO MONTHLY FEE - LIMITED TIME ONLY * * *
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