[asterisk-biz] transfer of a USA tollfree number needed
Bill Michaelson
bill at cosi.com
Fri May 5 07:59:54 MST 2006
With such reliable service, I imagine you have good control over
customer service costs. Would that be a fair assessment?
I like your service, but you are not my exclusive provider. I definitely
notice the price, and especially, the billing increments.
Maybe there is some middle ground here. I can't tell you what your most
profitable price point is, but I can say assuredly that you are losing
some business due to price. I wish you success, but I'm thankful for
alternatives.
Robert Wolpov wrote:
> Our nearly 1500 enterprise customers tell us that they pay for the service
> we provide because they DON'T have to call customer service due to outages.
> You can certainly pay less, but if you want a reliable service, there is a
> price. If you can tolerate 1, 2 or 3 day outages and/or latency and poor
> quality, there are plenty of other providers that charge less than we do.
>
>
>
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