[asterisk-biz] Teliax Not Down

[David Aldworth]

Sorry about that everyone. Hopefully you received the broadcast message
regarding the maintenance we're doing.

IP renumbering on the Denver Subnet caused lots of mysql probs for our
website. Calls, however, should be completing. If you have any problems
getting a call through please do an >sip reload or a >reload chan_iax2.so
to pull the latest dns info down. If you continue to have problems please
contact us at support at teliax.com

FYI, the purpose of this is to complete irradicate Cogent (one of 5
backbone providers we currently use) from our bgp4 mix. Yes, I know we
could have simply stopped advertising our subnet over the Cogent route,
but, unfortunately, they owned the /24 we were using and by removing them
from our bgp mix entirely, well, we had to move over to a different
subnet. We'll be using a mix of Savvis and Internap mostly.

Apologies for any inconvenience.

Kindest regards,
David

> Yes it seems to be down for me as well.. I am the 305/786 area code,
> Miami.
> It seems their message forum is down as well and a lot of the functions on
> the control panel online don't work. SQL failures. Tried submitted a
> support
> ticket but nothing yet.
>
>
>
>
>
>
>
>   _____
>
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Rusty Dekema
> Sent: Saturday, March 11, 2006 2:03 PM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: [asterisk-biz] Teliax Down?
>
>
>
> I got the following message from Teliax about 40 minutes ago, and now I am
> unable to place or receive any calls using the old OR the new IP address
> for
> voip-co3, which I assume is 207.174.202.4  <http://207.174.202.4> despite
> the ambiguity in Teliax' message. Is anyone else having the same problem?
>
> -Rusty
>
>
>
> ---------- Forwarded message ----------
> From: noc at teliax.com <noc at teliax.com>
> Date: Mar 11, 2006 1:24 PM
> Subject: MAINTENANCE SHEDULED ON VOIP-CO1/2/3. SUBNET CHANGE REQUIRED
> To: rdekema at gmail.com
>
>
> Teliax Logo
>
>
>
>
> MAINTENANCE SHEDULED ON VOIP-CO1/2/3. SUBNET CHANGE REQUIRED
>
>
> &nbsp
>
>
> 'In an ongoing effort to improve the experience of our callers using
> voip-co1/2/3 we are migrating data traffic to new routes and new
> providers.
> As part of this change it may be necessary for Teliax subscribers using
> proxy voip-co1, voip-co2 or voip-co3 to perform a reload of your equipment
> in order to pull down the latest dns resolution information. The new
> assignments are as follows: voip-co1.teliax.com -> 207.174.202.2
> voip-co1.teliax.com -> 207.174.202.3 voip-co1.teliax.com -> 207.174.202.4
> Old ip address will be grand fathered in so now downtime is expected as a
> result of the number change. However, we will be making a physical circuit
> change for this subnet on Sunday night at 11pm EST. This change is likely
> to
> result in a brief period where subscribers will be unable to make or
> receive
> calls. Total duration should not be more than 5 minutes while the switch
> is
> brought up and routing tables are loaded. We appreciate all your support
> and
> hope this brief maintenance does not cause any inconvenience for you. As a
> result of this maintenance we expect call quality to improve dramitically
> for those experiencing audio artifacts of any kind. Thank you and kindest
> regards, --Teliax'
>
>
>
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David Aldworth
Teliax Customer Service
http://www.teliax.com
888-270-3688

Great Rates. Outstanding Service.