[asterisk-biz] Call Center Offshore excess capacity--SPANISHLANGUAGE

Steve Totaro stotaro at asteriskhelpdesk.com
Fri Jun 30 07:58:19 MST 2006


Individuals need not apply.  I would like a situation like the original
poster described.  A REAL and ESTABLISHED call center with plenty of
EXPERIENCE in the biz.

Thanks,
Steve Totaro


> -----Original Message-----
> From: Office [mailto:bureau at inmte.com]
> Sent: Friday, June 30, 2006 4:49 AM
> To: 'Commercial and Business-Oriented Asterisk Discussion'
> Subject: RE: [asterisk-biz] Call Center Offshore excess capacity--
> SPANISHLANGUAGE
> 
> Steve you are saying 8 to 3 @  $6 per hour...
> 
> We talking independent contractor..
> 
> 7 *6 = 42$ per day...
> 
> Right ?
> 
> Usd ?
> 
> 
> 
> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Steve
Totaro
> Sent: Thursday, June 29, 2006 7:15 PM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [asterisk-biz] Call Center Offshore excess capacity
> --SPANISHLANGUAGE
> 
> I am interested in outsourcing Spanish calls.  Bilingual a plus but
not
> required (English).
> I need six dedicated agents between the hours of 8AM to 3AM and
initial
> volume will be around 500 calls a day and quickly increasing.  You
will
> need to be able to implement some simple integration with our CRM.
> Calls will be both scripted sales as well as customer support.
> 
> We currently have this outsourced to a company but they are not
meeting
> our expectations.  This is a long term contract opportunity.   Please
> feel free to forward this email to anyone that is interested, and
anyone
> interested, please reply with at as close to a real quote as possible.
> Obviously from there we will sign NDAs, check references, and test
> quality before actually routing live calls.
> 
> Near toll quality VoIP (SIP/Asterisk) is preferred, will consider a US
> based DID if the price is right.
> 
> Thanks,
> Steve Totaro
> 
> 
> Rene Mendoza wrote:
> > Hello, we are multinational company based in Latin America with
> > operations in most of the Latin American countries.
> > We want to contact interested parties that are in need of our
spanish
> > voice services.
> >
> >     We can take your calls via Voip over SIP&IAX2
> >     We can terminate using your trunks, our trunks or third party
trunks
> >     Based fully on Asterisk we can provide with all the goods: CDRs,
> > digital recordings, etc
> >
> >     Industry leading call center management practices
> >     Have outstanding predictive dialing and CRM platform
> >     Have strong reporting and statistics platform
> >     Have one of the lowest prices on earth for spanish language
> > offshore call centers
> >
> > GeaInternacional.com
> > Rene Mendoza
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