[asterisk-biz] SELLVOIP: Is anyone else here having problems with DIDs and/or origination?

Matt Clauson mec at dotorg.org
Tue Jun 13 17:30:14 MST 2006


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All:  Since at least roughly 1800UTC today (and quite possibly  
earlier) I've had problems with my geographic and toll-free DIDs from  
SellVOIP.  PSTN dialins get a fast busy.  Oddly enough, however, I  
see a call appearance get passed to Asterisk, with no media stream  
that's useful.  (This also gets billed, according to their portal, as  
I watch my credit counter decrease)  Later this afternoon (since at  
least 2200UTC) my origination from them has also stopped working.

Repeated attempts to phone-contact someone there, as well as two  
email/web attempts to file a ticket, have gone unanswered since  
1800UTC today.  As of the present time, I am completely unable to  
contact the support number listed on their website via several PSTN,  
VoIP, and mobile providers.  I am attempting to contact their domain  
Admin contact from WHOIS now.

If you have any high-traffic DIDs from SellVoip and are seeing the  
same symptoms, I regretfully suggest you might want to stop accepting  
input from them until this gets fixed, otherwise it appears you will  
be debited for bogus calls.

- --mec
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