[asterisk-biz] VoicePulse pricing encourages large number of accounts was: VoicePulse engaged in very dubious business practices

Mike Fedyk mfedyk at mikefedyk.com
Fri Jun 2 18:19:12 MST 2006


Please check Question Reference #060601-000110 with your support department.

sales department wrote:
> Mike,
>
> Our wholesale price per DID is $5 which two channels of unlimited incoming
> calls.  If you need more channels then the cost is $2.50 per channel.  We
> don't charge for outgoing channels.  We make that up in the wholesale per
> minute cost.  I wonder if you are mistaking Voice Pulse's pricing on this?
>
> <robb>
>
> on 6/2/06 1:59 PM, Mike Fedyk at mfedyk at mikefedyk.com wrote:
>
>   
>> They charge $11 per DID with a limit of 4 concurrent calls per account.
>> If you want to increase that, it is $20/mo per additional concurrent
>> call, so it becomes $31/mo to have 5 concurrent calls available.  This
>> encourages having each DID in a separate account.  Which makes managing
>> all of the accounts harder.
>>
>> Also, if you have a DID, each outbound call uses a channel that could be
>> used for incoming calls.  If you use all channels for outbound, you
>> won't receive any calls from the DID.  I have not used their service so
>> I don't know if they have done something to make having a lot of
>> accounts easy, but after looking at their pricing, I can understand why
>> he had a lot of accounts.
>>
>> I don't understand the logic of the limit of concurrent calls.  If you
>> are charging per minute (and they do for outbound calls) why not allow
>> use of as many channels as requested and make money on the minutes?
>>
>> I am not trying to attack anyone, but I would like to see if VoicePulse
>> has a response to this, and possibly change their pricing so they won't
>> have an incentive to have limits on calls.
>>     
>
>   



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