[asterisk-biz] asterisk application for call centers

[Michaël Baron]

Hi,
 
I contact you off list many times to have price list and demonstration.
Please contact me directly.
 
Regards,
 
Michael Baron
Plug & Tel
 
+33 1 72 89 71 02

  _____  

De : asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] De la part de jourdan lemieux
Envoyé : lundi 30 janvier 2006 23:09
À : Commercial and Business-Oriented Asterisk Discussion
Objet : RE: [asterisk-biz] asterisk application for call centers


Hi,
Yes it is already in production. Please drop me off your details so that I
can call you for a demonstration

Steve Totaro <stotaro at totarotechnologies.com> a écrit :

I would love to know more and if your solution is near production ready,
you may have an easy sale.



Thanks,

Steve



_____ 

From: jourdan lemieux [mailto:koper005 at yahoo.fr] 
Sent: Sunday, January 29, 2006 8:47 PM
To: asterisk-biz at lists.digium.com
Subject: [asterisk-biz] asterisk application for call centers



Our CRM is based on an IP infrastructure. Our CRM implemented as
server-client relation allows quick reaction time and remote
monitoring and management.
Our CRM contains:

Softphone: Graphic User Interface for integration of
applications. It is implemented based on IAX2 and supports full digital
recording
of the conversations (Could be encrypted for other purposes)

Inbound and Outbound IVR campaigns. For outbound campaigns, we
have implemented predictive, progressive, preview and broadcast
dialing modes.

Manager to view all our agents real time with Work force
Management,reporting options implemented.

Concerning our CTI, we have managed Time zone for outbound
calls, Answering machine, fax, busy detection and queuing of calls in
Asterisk in addition to load balancing.

Please let me know if you have any questions.

Please contact me off list to have a demonstration of t he product

_____ 

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tarifs exceptionnels pour appeler la France et l'international.
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essenger.yahoo.com> la version beta.

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  _____  

Nouveau : téléphonez moins cher avec Yahoo! Messenger ! Découvez les tarifs
exceptionnels pour appeler la France et l'international. Téléchargez
<http://us.rd.yahoo.com/messenger/mail_taglines/default/*http://fr.beta.mess
enger.yahoo.com>  la version beta.
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