[asterisk-biz] I need your skiils, but I can't hire you

[Reid Forrest]

I wasn't aware that Polycom had started supporting Asterisk. We too are
Polycom certified, but at least at the time were told that we would not be
certified unless we chose another platform. If this is the case, then I
applaud Polycom for their decision.

I should have been more clear in my original post. The intention was to state
that the hardware manufacturers (Polycom, Sangoma, and all the others) should
not be expected to support specific implementation details, like dial plans,
custom AGI, etc. As Sangoma aptly pointed out to me, they do support (and
contribute to) Asterisk. What I meant was that the manufacturers are not
general Asterisk help desks. Sorry for the misunderstanding.

> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com [mailto:asterisk-biz-
> bounces at lists.digium.com] On Behalf Of The VoIP Connection
> Sent: Tuesday, January 24, 2006 7:52 AM
> To: 'Commercial and Business-Oriented Asterisk Discussion'
> Subject: RE: [asterisk-biz] I need your skiils, but I can't hire you
> 
> It doesn't diminish your point with respect to other products, but Polycom
> and Sangoma both support Asterisk.
> 
> We are a Polycom Certified Reseller for Asterisk solutions and Sangoma is
> aggressively pursuing the Asterisk market.
> 
> Michael Crown
> Managing Partner
> www.thevoipconnection.com
> 321.989.6728 ext. 611
> sip:611 at voiceserver.thevoipconnection.com
> 
> 
> > -----Original Message-----
> > From: Reid Forrest [mailto:rforrest at maxisnetworks.com]
> > Sent: Monday, January 23, 2006 10:00 PM
> > To: Commercial and Business-Oriented Asterisk Discussion
> > Subject: RE: [asterisk-biz] I need your skiils, but I can't hire you
> >
> > > I think you miss the point.  They are trying to establish a
> > "one stop
> > > shop"
> > > for the client to call.  If the client had to call Digium, Sangoma,
> > > Polycom, and their channel bank manufacturer for support, why would
> > > they need support from a service provider?  If they had the skill
> > > level, they probably would not NEED a separate service provider.
> > >
> >
> > Not to mention that Polycom, and possibly Sangoma do not
> > support Asterisk directly. Last time I checked (about 6
> > months ago) Polycom would not support Asterisk at all, and
> > would not certify resellers on Asterisk. It takes a reseller
> > committed to Asterisk and who has done the integration
> > legwork to support these configurations. Sangoma support is
> > very good, but I wouldn't expect them to help you
> > troubleshoot your zaptel/asterisk configs.
> >
> >
> 
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