[asterisk-biz] Plea to support a much needed function forCallCenters in Asterisk.

Script Head scripthead at gmail.com
Thu Jan 26 16:48:38 MST 2006


This should act very much like ChanSpy with similar features, such as * to
cycle thru channels, # to change volume, etc. plus the actual whisper mode.
That'd be great.



On 1/26/06, Steve Totaro <stotaro at totarotechnologies.com> wrote:
>
> What is your email address?
>
>         -----Original Message-----
>         From: asterisk-biz-bounces at lists.digium.com on behalf of Paulo
> Mannheimer
>         Sent: Thu 1/26/2006 2:55 PM
>         To: 'Commercial and Business-Oriented Asterisk Discussion'
>         Cc:
>         Subject: RE: [asterisk-biz] Plea to support a much needed
> function forCallCenters in Asterisk.
>
>
>         Please contact me offlist. We have a better deal to offer you.
>
>
>                 -----Original Message-----
>                 From: Steve Totaro
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Steve Totaro
>                 Sent: quinta-feira, 26 de janeiro de 2006 15:25
>                 To: Commercial and Business-Oriented Asterisk Discussion
>                 Subject: RE: [asterisk-biz] Plea to support a much
> needed function for CallCenters in Asterisk.
>
>
>                 What kind of $ are we talking here?
>
>                         -----Original Message-----
>                         From: Zoa
>                         Sent: Thu 1/26/2006 11:56 AM
>                         To: Commercial and Business-Oriented Asterisk
> Discussion
>                         Cc:
>                         Subject: Re: [asterisk-biz] Plea to support a
> much needed function for CallCenters in Asterisk.
>
>
>
>
>                         We already have this function, but its a
> commercial solution (you will
>                         need a commercial license from digium for it + a
> commercial license from
>                         us). Contact us at sales at asteriskguru.com
>
>                         Zoa.
>
>                         Alexander Lopez wrote:
>
>                         >I have contacted Digium and have received a
> quote of $7,000US to
>                         >implement what I will refer to as 'whisper
> mode'.
>                         >
>                         >It will allow a person to speak to only one
> side of a bridged call. For
>                         >example, I am using ChanSpy to listen to an
> agent and what they are
>                         >hearing and saying. But I cannot tell the agent
> something, without
>                         >calling them on another line. This wil allow
> you to speak to your agent
>                         >without the customer hearing.
>                         >
>                         >I have already put up 1,000US for this. I just
> need 6,000 more.
>                         >
>                         >I know many have asked for this before, now is
> our chance to do this.
>                         >
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>                         >
>
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