[asterisk-biz] Plea to support a much needed function for
CallCenters in Asterisk.
Steve Totaro
stotaro at totarotechnologies.com
Thu Jan 26 11:24:34 MST 2006
What kind of $ are we talking here?
-----Original Message-----
From: Zoa
Sent: Thu 1/26/2006 11:56 AM
To: Commercial and Business-Oriented Asterisk Discussion
Cc:
Subject: Re: [asterisk-biz] Plea to support a much needed
function for CallCenters in Asterisk.
We already have this function, but its a commercial solution
(you will
need a commercial license from digium for it + a commercial
license from
us). Contact us at sales at asteriskguru.com
Zoa.
Alexander Lopez wrote:
>I have contacted Digium and have received a quote of $7,000US
to
>implement what I will refer to as 'whisper mode'.
>
>It will allow a person to speak to only one side of a bridged
call. For
>example, I am using ChanSpy to listen to an agent and what they
are
>hearing and saying. But I cannot tell the agent something,
without
>calling them on another line. This wil allow you to speak to
your agent
>without the customer hearing.
>
>I have already put up 1,000US for this. I just need 6,000 more.
>
>I know many have asked for this before, now is our chance to do
this.
>
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