[asterisk-biz] Plea to support a much needed function for CallCenters in Asterisk.

Steve Totaro stotaro at totarotechnologies.com
Thu Jan 26 11:24:34 MST 2006


What kind of $ are we talking here?

	-----Original Message----- 
	From: Zoa 
	Sent: Thu 1/26/2006 11:56 AM 
	To: Commercial and Business-Oriented Asterisk Discussion 
	Cc: 
	Subject: Re: [asterisk-biz] Plea to support a much needed
function for CallCenters in Asterisk.
	
	


	We already have this function, but its a commercial solution
(you will
	need a commercial license from digium for it + a commercial
license from
	us). Contact us at sales at asteriskguru.com
	
	Zoa.
	
	Alexander Lopez wrote:
	
	>I have contacted Digium and have received a quote of $7,000US
to
	>implement what I will refer to as 'whisper mode'.
	>
	>It will allow a person to speak to only one side of a bridged
call. For
	>example, I am using ChanSpy to listen to an agent and what they
are
	>hearing and saying. But I cannot tell the agent something,
without
	>calling them on another line. This wil allow you to speak to
your agent
	>without the customer hearing.
	>
	>I have already put up 1,000US for this. I just need 6,000 more.
	>
	>I know many have asked for this before, now is our chance to do
this.
	>
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