[asterisk-biz] Junction DOWN?

[Sergey Kuznetsov]

Robert,

Ask your carriers to change the SS7/Q.SIG cause code (they are the same 
for both Q.SIG and SS7).
There is standard set of cause codes which is translated to the voice 
messages at the callers side.

It probably returns code PRI_CAUSE_UNALLOCATED = 1 instead of
DESTINATION_OUT_OF_ORDER = 27


All the Best!
Sergey.


Robert Wolpov wrote:
> Unfortunately, this is how it works:  
>
> Our carriers are not delivering the message.  It is the carrier of the
> outbound caller that tries to make the call, gets a failure of some sort and
> then appends the incorrect message.  
>
> -Rob  
>
> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Rusty Dekema
> Sent: Tuesday, February 21, 2006 6:46 PM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [asterisk-biz] Junction DOWN?
>
> If Junction Networks has no direct control over messages heard when it
> does not receive a call from a carrier, perhaps Junction Networks
> should get in touch with its inbound carriers and ask them to do
> something other than play a message saying that the number has been
> disconnected when they cannot deliver a call to Junction Networks.
>
> If they will not do this, perhaps Junction Networks should choose
> different inbound carriers in the future, lest businesses begin
> choosing other VoIP carriers than Junction Networks. It is not
> acceptable to most businesses for their callers to ever get a "This
> number has been disconnected" message no matter which telephone
> company's immediate fault it is.
>
> -Rusty
>
>
>
> On 2/21/06, Robert Wolpov <rob at junctionnetworks.com> wrote:
>   
>> When Junction Networks does not receive a call from a carrier, Junction
>> Networks has no control over any messages heard on the call.
>>
>> If you or anyone has any questions, please feel free to contact me
>>     
> directly.
>   
>> Regards,
>>
>> Rob Wolpov
>> rob at junctionnetworks.com
>> 215-701-3050 ext. 7002
>>
>>
>>
>> -----Original Message-----
>> From: asterisk-biz-bounces at lists.digium.com
>> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Lists
>> Sent: Tuesday, February 21, 2006 5:39 PM
>> To: 'Commercial and Business-Oriented Asterisk Discussion'
>> Subject: RE: [asterisk-biz] Junction DOWN?
>>
>> Why can't a fast busy be received by the calling party.  "The number has
>> been disconnected" is bad business IMHO.  That makes the caller think you
>> didn't pay your bill or it's now disconnected vs. just that you can't
>> complete the call.
>>
>>
>>
>>     
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