[asterisk-biz] Web based Help Desk

[Mitul Limbani]

Hi Moshe,

You might want to have a look at this open source web ticketing system 
: http://www.osticket.com its pretty neat and clean code.

It shall beat all the commercial ones, if you are looking at live 
support kind of mechanism, then i would seriously recommend : 
http://livehelp.zdziarski.com/

It beats all the commercial vendors and what more its OpenSource !

http://livehelp.zdziarski.com/matrix.html

Made by the genius who also happens to write D-SPAM, the most complete 
anti-spam mail system.

If you wish to deploy any of the above, do let me know, we can provide 
you help with both of the systems.


Thanks & Regards,
Mitul Limbani,
Founder & CEO,
Enterux Solutions,
The Enterprise Linux Company (TM),
www.enterux.com

Quoting Brandon Galbraith <brandon.galbraith at gmail.com>:

> Cerberus by Webgroup Media [http://www.cerberusweb.com/] is pretty good.
> It's ASP based with a monthly charge, but the fee isn't too bad and it has
> an excellent feature set.
>
> -brandon
>
> Disclaimer: I don't wory for Cerberus in any way, shape, or form. Just a
> satisfied customer.
>
> On 8/27/06, Moshe Maeir <m345 at netvision.net.il> wrote:
>>
>> Can anyone recommend a Web based Help Desk, which we want to install on
>> our website - so customers can enter support requests and then we
>> can distribute and track them?
>> Thanks
>>
>>
>>
>>
>> _______________________________________________
>> --Bandwidth and Colocation provided by Easynews.com --
>>
>> asterisk-biz mailing list
>> To UNSUBSCRIBE or update options visit:
>>    http://lists.digium.com/mailman/listinfo/asterisk-biz
>>
>
>
>
> -- 
> Brandon Galbraith
> Email: brandon.galbraith at gmail.com
> AIM: brandong00
> Voice: 630.400.6992
> "A true pirate starts drinking before the sun hits the yard-arm. Yarrrr.
> --thelost"
>