[asterisk-biz] What is this about...

[Wes Baehr]

It sounds like he doesn't want to respond to support requests from
"end-users," or basically, people that don't pay him lots of money. I'm
hoping he doesn't kill off all the "end users," because it's still handy to
have as a backup provider.

Wes Baehr


> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com [mailto:asterisk-biz-
> bounces at lists.digium.com] On Behalf Of Lists
> Sent: Tuesday, August 01, 2006 7:25 PM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: [asterisk-biz] What is this about...
> 
> I have been using VoIPJet for quite a few months. I use them mostly for
> testing and failover when I need it. Tonight, I received this from them:
> 
> HIGHEST PRIORITY
> 
> Dear Customers,
> 
> We would like to take this opportunity to STRONGLY
> REMIND YOU that VoipJet is strictly not a service for end-users.
> 
> 
> If you do not understand what this means,
> discontinue service immediately and request a refund of your unused
> balance.  Only unused funds deposited in the last 30 days are subject to
> refund, as per our Terms of Service.  There are no exceptions to this
> rule.
> 
> Thanks,
> 
> John
> VoipJet Inc.
> 
> Dated August 1, 2006
> 
> 
> So they do NOT welcome my business any longer since I am an "end-user"
> even though I have never bothered them for tech support nor have I even
> complained about their service? And per their TOS they woudl not even
> refund my money. Guess I will be dropping them and not giving them any
> more of my money in the future. From now one if they ONLY want to do
> business with non-endusers, then maybe they should require business
> credentials during the sign-up process...
> 
> 
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