[asterisk-biz] call forwarding with voice prompts

[Alexander Lopez]

	YES!!! Much more SENSE!!!

	 

	Are you using queues and agents or all you simply using dial
plan logic?

	 

	You can do this with the local channel

	 

	Setup something like so:

	 

	Dial(Local/john at users)

	 

	[users]

	 

	Exten => _X.,1,GotoIf($[1$DB(forward/${EXTEN}} != 1]?2:4)

	Exten => _X.,2,Dial(Zap/g2/${DB(forward/${EXTEN})})

	Exten => _X.,3,HangUp

	Exten => _X.,4,Dial(SIP/${EXTEN})

	 

	 

	 

	Make sure you enter the number to forward in the proper keys
forward/user and you should be good to go.

	 

	 

	
________________________________


	From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Chris Polk
	Sent: Saturday, April 22, 2006 10:56 PM
	To: Commercial and Business-Oriented Asterisk Discussion
	Subject: Re: [asterisk-biz] call forwarding with voice prompts

	 

	here is how a typical call would go

	john works in the office most days, but travels.

	he is working remotely, and wants his extension forwarded to his
cell.

	he calls in and has an option to forward his extension to a
different number via zap.

	he then decides he doesn't want to work any more, dials back in
and deactivates call forwarding, the system then calls his sip extension
like he was sitting in his office.

	 

	Hope that makes more scence

	 

		----- Original Message ----- 

		From: Alexander Lopez <mailto:Alex.Lopez at OpSys.com>  

		To: Commercial and Business-Oriented Asterisk Discussion
<mailto:asterisk-biz at lists.digium.com>  

		Sent: Saturday, April 22, 2006 7:23 PM

		Subject: RE: [asterisk-biz] call forwarding with voice
prompts

		 

		I am stuck on 'need it to go back to their extensions.."
what do you mean by that can you elaborate of give us an example of how
a call would transpire?

		 

		 

		
________________________________


		From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Chris Polk
		Sent: Saturday, April 22, 2006 10:11 PM
		To: asterisk-biz at lists.digium.com
		Subject: [asterisk-biz] call forwarding with voice
prompts

		 

		Hi:

		Forgive me if this is the rong place to post this,

		I am setting up asterisk for a company that has blind
technical support persons.

		They are based all over the country, they have local
extensions, and The pbx we are replacing has the options for them to

		call in, that's not a problem, but here is whare I am
stuck

		I need then to be able to hear "to forward your calls,
press 1, to disable call forwarding press 2

		when they press 2 or what ever the ivr looks like,, need
it to go back to there extension.

		Any help would be grately appreciated.

		 

		Chris Polk

		Network Administrator,

		HumanWare USA Inc.

		http://www.humanware.com

		chris.polk at humanware.com

		 

		
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