[Asterisk-biz] SOLVED: Serious Problem with SNOM Attendant phones - Need Help

[asterisk at sipspain.com]

I thought it is fair to say that SNOM support solved us the problem we 
had.

Problem was a combination of an incorrect usage of the phone and also a 
firmware not very optimized to work with Asterisk.  A percent of the calls 
were lost because the operator did not used the phone correctly. Other 
important percent of the calls were lost because the phone restarted 
itself each few minutes.We do not known yet why the phone restarted so 
often (may be the operator become nervous and pressed to much keys on an 
incorrect way, or maybe asterisk sent the phone SIP commands that the 
phone did not understand correcly) but the fact is that NOW, once we 
upgraded to the newest firmware that SNOM sent us, everything works ok.

Thks anyone or your help (and particularly to SNOM for their implication 
on solving the problem)

Andres
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-biz/attachments/20050930/274725c3/attachment.htm