[Asterisk-biz] Need Asterisk auto dialer
Matt Florell
astmattf at gmail.com
Thu Nov 17 11:56:58 MST 2005
Freshmeat listing? good point, should probably add that. I'll put that
on my TODO list now.
Thanks,
MATT---
On 11/17/05, Mike Fedyk <mfedyk at mikefedyk.com> wrote:
> Yes, I was told about this on the phone, but thought it was spelled
> vikki dial and didn't get any hits. Thanks for the link. This looks
> like exactly what I need.
>
> Also, where is the freshmeat listing?
>
> Matt Florell wrote:
> > Hello,
> >
> > VICIDIAL will do what you are describing. It is free and GPL and there
> > are several consultants that can install it for you on top of just
> > about any Asterisk installation.
> >
> > http://astguiclient.sf.net
> >
> > It can allow auto-dialing or manual dialing and the client app is
> > web-based and works on most modern web browsers on almost any
> > operating system.
> >
> > MATT---
> >
> > On 11/17/05, Mike Fedyk <mfedyk at mikefedyk.com> wrote:
> >
> >> Matt Riddell wrote:
> >>
> >>
> >>> Mike Fedyk wrote:
> >>>
> >>>
> >>>
> >>>> Immediate goal: Asterisk based predictive dialer for small outbound call
> >>>> center.
> >>>>
> >>>>
> >>>>
> >>> Predictive being the operative word. Predictive dialing requires some pretty
> >>> advanced algorhythms, some of which took me and a guy with a doctorate in
> >>> maths around 6 months to come up with. Most dialers are actually just
> >>> responsive and do no prediction whatsoever.
> >>>
> >>> :)
> >>>
> >>> http://www.sineapps.com/sd.php
> >>>
> >>>
> >>>
> >> I don't think we're quite big enough for this yet. And the leads will
> >> probably need a bit of human interaction. Just sending the number to
> >> the phone is a good step. Then it needs to be noted what the outcome
> >> was, not interested, already got a loan, etc.
> >>
> >> "If we are talking to a human, it plays a message asking them to press 1
> >> to continue. If they press 1 it forwards the call to a call center staff
> >> member."
> >>
> >> I hope it has the feature to transfer to an operator if a human
> >> answers. I'm sure you will see a large drop off when that canned
> >> message is played.
> >> _______________________________________________
> >> Asterisk-Biz mailing list
> >> Asterisk-Biz at lists.digium.com
> >> http://lists.digium.com/mailman/listinfo/asterisk-biz
> >>
> >>
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> > http://lists.digium.com/mailman/listinfo/asterisk-biz
> >
> >
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