[Asterisk-biz] looking for Asterisk Hotel Solution

Sergey Kuznetsov asterisk_biz at deeptown.org
Mon Nov 14 09:40:38 MST 2005


Michael Welter wrote:

> Tim Booth wrote:
>
>> Does anyone know of a commercial Asterisk solution for the 
>> hospitality market? We have a client with 3 hotels that all have 
>> about 80 single line phones and 20 admin phones per hotel. Any 
>> references would be appreciated. I have been hearing about a 24 
>> channel? Digium card for analog phones. Does anyone know if this card 
>> can light a message waiting LED on a single line phone?
>> >
>
>
> The problem is with the interface to the hotel's Property Management 
> System.  Asterisk must be
> able to deliver CDR records to the PMS system in real time.  The PMS 
> must be able to

This is easy to implement with (Fast)AGI scripts. Just piece of cake 
with some icing on top.

> restrict 9+ dialing when a guest checks out and restore 9+ calling 
> when a guest checks in.
> Some hotels limit 9+ dialing for guests that have prepaid, teens, etc.

Same here. If someone needs it, my team can implement it.

>
> Also, there are certain extension numbers that staff uses.  A maid 
> will, for example, key
> a number to indicate a room is ready for sale.  The maid's supervisor 
> will key another
> number to indicate the room has passed/not passed inspection.  Data 
> collection from Asterisk
> IVR is easy, but getting the information to the PMS is another matter.

If PMS' API is provided - it's doable.

>
> Then there is the matter of the telephone set.  The TDM24xx card is a 
> nice alternative, but can
> four be put in one * box?  When the TDM24xx pricing becomes available 
> we'll have to do a cost
> comparison between the TDM cards, channel banks/T1 cards, and 
> inexpensive SIP phones.  Cat3 vs.
> Cat5 wiring, etc.

I would recommend to do it with Adtran channel-banks - more robust.

>
> Tim, do these hotels have an existing telephone system?  Can you 
> determine which PMS is being
> used and if the interface specification is published?
>



All the Best!
Sergey.



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