[Asterisk-biz] QueueMetrics 0.9.7 released

[Lenz]

Hello list,

I am pleased to tell you that we have released a new version of  
QueueMetrics. This version focuses on MySQL support - in fact you can now  
move your queue_log data to MySQL and have QM analyze them. This offers a  
major advantage in terms of flexibility and performance for bigger call  
centers. MySQL support at this time is still experimental, but our test  
found no significant problems with it. We would love to hear from you if  
you find any bugs or would like to improve it.

We have also improved the real-time page for call center monitoring,  
showng a panel that tells you the status of your center at a glance, with  
no need to manually count how many calls are waiting or how many agents  
are free at the moment. We hope you'll like it.

To upgrade your current version of QM to 0.9.7, have a look at the  
upgrading.txt file. If you plan to use MySQL storage, you should also read  
the "MySQL storage" document.

A complete list of improvemenst can be found here:  
http://queuemetrics.loway.it/news.jsp
The latest version of QM can be downloaded from  
http://queuemetrics.loway.it/download.jsp

Yours,
l.

-- 
Loway Research - Home of QueueMetrics
http://queuemetrics.loway.it