[Asterisk-biz] some things that really suck in customer support

Jonathan k. Creasy jonathan at bluegrass.net
Mon Nov 7 08:13:03 MST 2005


You know, I just told another provider that the other day and they
thought I was being rude to tell them I wouldn't use their service
because of the way they interact with the list. 

I'm glad to know I'm not alone. 

-Jonathan

> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com [mailto:asterisk-biz-
> bounces at lists.digium.com] On Behalf Of Bill Michaelson
> Sent: Monday, November 07, 2005 7:41 AM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [Asterisk-biz] some things that really suck in customer
> support
> 
> I can tell you that I experience the same frustration with my own
> customers.  But it's irrelevant.
> 
> What I really want to tell you, for your sake - not mine, is that I
have
> steered clear of nufone because of judgments I've made based solely on
> comments you've made to this list.
> 
> Yeah, I know; you don't care, right?  That's your privilege.
> 
> Jeremy McNamara wrote:
> 
> >
> > Configuration issues not relating to our service - ie teaching them
> > how to configure their asterisk box without paying for the support.
> >
> >
> > Jeremy McNamara
> > _______________________________________________
> > Asterisk-Biz mailing list
> > Asterisk-Biz at lists.digium.com
> > http://lists.digium.com/mailman/listinfo/asterisk-biz
> >
> 
> _______________________________________________
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> Asterisk-Biz at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-biz



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