[Asterisk-biz] some things that really suck in customer support

Steve Totaro stotaro at totarotechnologies.com
Sun Nov 6 21:41:51 MST 2005



> Steve Totaro wrote:
>
> >I provided you with my username and password!!  What else do you need?
My
> >social security or passport number?
> >
> >
>
> We asked for the paypal transaction id of your last payment, which you
> never provided - as we went over in private email.
>
> Anyone can stumble across a clear text configuration file containing a
> username and secret.
>
>
> Jeremy McNamara
> _______________________________________________

We are talking about two plus years ago.  Sorry, but that information is not
available anymore.  You cannot even pull up information from last year on
PayPal.

If anyone can stumble across the clear text config file then why not change
it at the user's request?  That would have avoided you stealing my money.

Can you do us a  favor and tell us why your credit report is so bad?




More information about the asterisk-biz mailing list