[Asterisk-biz] some things that really suck in customer support

[Steve Totaro]

Nufone owes me $40

----- Original Message ----- 
From: "Herman Webley" <herman.webley at blitzllc.com>
To: "Commercial and Business-Oriented Asterisk Discussion"
<asterisk-biz at lists.digium.com>
Sent: Sunday, November 06, 2005 8:38 PM
Subject: Re: [Asterisk-biz] some things that really suck in customer support


> On Sun, 2005-11-06 at 17:32 -0500, alex at pilosoft.com wrote:
> > > Maybe you should trademark the slogan "The customer is always wrong"
> > In defense of Jeremy, an interesting observation is that there's an
idiot
> > on at least one end of a support call, in 99.9% cases. Those of us who
> > have been supporting users will attest to that.
> >
> > -alex
>
> And the idiot is always the person on the _other_ end!
>
> -Herman
>
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