[Asterisk-biz] voipjet?

[Paul]

alex at pilosoft.com wrote:

>On Sun, 15 May 2005, Paul wrote:
>
>  
>
>>I don't know of any good wholesale providers for noobs. Who would
>>actually want to do that?
>>    
>>
>You are exactly right. In fact, you may say that 'wholesale provider' and 
>'noob' in same sentence is an oxymoron. If you require your hand held, you 
>are by definition a retail customer.
>  
>
I have customers who get wholesale prices on things like email services. 
They call me when the only thing not working is the cheap ADSL service 
they get from Verizon or SBC. One customer called me(rather than the 
ISP) because he couldn't get dialup to work. I told him to call the 
dialup number and see if a modem answered. Sure enough he got a spoken 
error message because the ISP had been accidently cut off by the PSTN 
carrier.

I charge my customers for wasted time and that way it turns out not be 
be such a waste at all for me. Somebody else can try to get paid for all 
their hard work by charging "retail" prices. I just don't have it in me 
these days. Offer people free training videos and they won't watch them 
as long as they can call some number and get free babysitting for their 
employees.