[Asterisk-biz] voipjet?

[Paul]

Matt wrote:

>Has anyone used voipjet for termination?  It seems to work great...
>the only problem I have is... only the FIRST dtmf tone goes through..
>any subsequent DTMF tones don't go through... =\   Voipjet has yet to
>respond to any of my e-mails.
>  
>
Call yourself using voipjet. Can you hear the tones at both ends? Enable 
the extension 500(digium test call) and 600(echo test) in your * server. 
Using a local hardware or sofware sip device can you reach those extensions?

I have cordless phone handsets that send one short dtmf tone regardless 
of how long the key is pressed. I can use those phones to call a DID and 
get to my * server but can't dial any extensions. It could be the phone 
or it could be my config. I know it is not the provider. If I switch to 
the base speakerphone and keypad everything works well. I don't have to 
deliberately hold the base keys down any longer than I normally would. I 
have even tried to make my keypresses as short as possible and * still 
gets them correct. So first use phones that generate dtmf as long as the 
key is held. I even use softphones that will do this for me when I hold 
down the mouse button over the keypad.

I'm just giving you all this info as an example of troubleshooting that 
sometimes should be done before contacting the provider.