[Asterisk-biz] Take Back and Transfer with VoIP Provider?

Scott Lykens slykens at gmail.com
Mon May 2 11:40:52 MST 2005


Hello all:

I'm testing out a small installation of Asterisk for on off-shore call
center that my company operates. I have been asked to provide a
facility that in old-school telco I would have used Take Back and
Transfer for.

Essentially, our agents will be making outbound calls to US points
that eventually will need to be transfered to a location in the US for
higher level interaction. Instead of tromboning the call to our
off-shore location and back and paying for both legs I want to find a
way to have the provider tear down the voice path to my off-shore
location and re-terminate the call to the specified number in the US.

Any providers out there doing anything like this on SIP or IAX? (Or
for that matter is it even possible?)

Thanks for any information.

sl



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