[Asterisk-biz] Re: How to charge for Asterisk installation &

[Sergio Veltri]

Mike,

As to support contracts what I have began testing is the "checkbook"
system. It contains 10 checks that you sell your customer in advance.
Each check equals one incident.

Everytime they call you over the phone and you fix the issue via ssh
or just over the phone then one check is disccounted. If you have to
go to the customer's site then you disccount two checks.

You have to figure out what the value of the check is. Here in
Argentina it is around $50-100.

The contract I have is in spanish :-(. If you want it I can send it. I
might translate it to english one day.

Hope it helps

Sergio
> 
> Date: Thu, 3 Feb 2005 22:35:44 +0000
> From: Mike Dent <mcdent at gmail.com>
> Subject: [Asterisk-biz] How to charge for Asterisk installation &
>         ongoing support?
> To: asterisk-biz at lists.digium.com
> Message-ID: <9e769e4e0502031435368952df at mail.gmail.com>
> Content-Type: text/plain; charset=US-ASCII
> 
> Hi,
> I'm just wondering how other people cost/charge for * boxes they have installed
> in *small* businesses?
> 
> Asterisk is such a complex beast and is capable of so much it seems
> equally complex to figure out a charging model!?
> 
> I'm contemplating installing a pair of servers at a small company with
> two separate locations, one main aim is to provide a IAX link between
> the two but I'm sure they will want other features!?
> 
> Renting vs purchasing? Support contracts? etc?
> 
> Does anybody have any pearls of wisdom about this topic they are happy to share?
> 
> Many thanks,
> 
> Mike (UK)
> 
> fwd:526146
> 
> (sorry for the double post, I should have only posted this to the biz
> list - hey thanks for pointing that one out SteveC!)
> 
> ------------------------------
-- 
Sergio Veltri
www.pointhorizon.com

Tel: +5411-5217-1295
Cell: +54-911-5604-4149