[Asterisk-biz] Telepacket locks users out of their web access afterlaunching new website.

[Don Fanning]

No problems with logging in perse.  Their tech support does leave a lot
to be desired.  Right now my issue with them is I can't get clean DTMF
into * from their service.  I've tried switching different DTMF modes
without success.  Now I'm going through the hassle of setting up SipX or
SER to act as a SIP go between.  If only they offered IAX... :)

 

-----Original Message-----
From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Tom Lynn
Sent: Sunday, December 11, 2005 9:26 AM
To: Asterisk-Biz
Subject: [Asterisk-biz] Telepacket locks users out of their web access
afterlaunching new website.


I've been trying, in vain I might add, to get a service issue resolved
with Telepacket.  In the meantime, they've launched a new website and I
can't access my account to read the trouble-ticket notes.

They seem happy enough to let the trouble ticket languish while they
wait for their web programmers to resolve the access issues.

Anybody else affected?

Tom
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