[Asterisk-biz] More Kudos to Teliax

[Mojo Jojo]

> People that answer the phone at midnight are people that are going to burn 
> out soon.

Beats the hell out of my last 4 or 5 experiences where they never answer the 
phone, emails, tickets, EVER!

I have 2 tickets open right now with a provider, one going on 3 weeks or so 
and the other 3 days. I have begged and begged for a response, any response 
but nothing so far. Phone calls and voicemails get me nowhere.

Seems to be the acceptable norm when it comes to termination and origination 
providers.

Someone needs to raise the bar or hell, at least pick it up off the ground..

It's hard to build a business around companies that offer NO support. I have 
often come to the conclusion that the only way I can build a business that 
relies on DID's is to put my own PRI's in everywhere.

I have already started down the road of putting in our own PRI's but I am 
hoping Teliax or someone will come through and offer decent quality and 
support so I don't have to continue to do it all from scratch.

Private Label Wholesale Internet Access!
http://www.YourOwnISP.com


----- Original Message ----- 
From: "Eric Wieling aka ManxPower" <eric at fnords.org>
To: "Commercial and Business-Oriented Asterisk Discussion" 
<asterisk-biz at lists.digium.com>
Sent: Thursday, April 28, 2005 5:42 AM
Subject: Re: [Asterisk-biz] More Kudos to Teliax


> Mojo Jojo wrote:
>> I have also been impressed so far with Teliax and David.
>>
>> I think we will be pushing most of our business their way if the quality 
>> turns out to be as good as the support.
>>
>> So far, after going through 4 or 5 providers, Teliax has my vote for the 
>> best (OK the only) support!
>
> People that answer the phone at midnight are people that are going to burn 
> out soon.
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