[Asterisk-biz] USA Termination

[Alex Pui]

Jon,

Thanks for the prompt reply.

I would like to take the refund as now we are working with other service
providers.

Alex

-----Original Message-----
From: list [mailto:list at ipmotel.net] 
Sent: April 25, 2005 11:59 AM
To: alex.pui at act-labs.com; Commercial and Business-Oriented Asterisk
Discussion
Subject: Re: [Asterisk-biz] USA Termination

Alex,

I'm sorry you had a bad experience with us.  I am authorized to provide 
refunds and will gladly do so if you'd like or I can personally work with 
you and resolve any issues you are experiencing.  Please let me know what 
you would like to do.

Thanks,
Jon


----- Original Message ----- 
From: "Alex Pui" <alex.pui at act-labs.com>
To: "'Commercial and Business-Oriented Asterisk Discussion'" 
<asterisk-biz at lists.digium.com>
Sent: Monday, April 25, 2005 2:27 PM
Subject: RE: [Asterisk-biz] USA Termination


I agree, to compete on pricing without counting the proper cost is a suicide
of the whole VOIP industry. I paid $25 to iBell to test my box connection,
worked for a while, and then nothing happen the lines are somehow not
working (not disconnected from the way of testing) even I sent a few email,
no response. I know I should not ask for a lot as $25 is only good for a few
minutes service if iBell needs to pay for the qualified engineer, therefore
I just gave up chasing them and call it a day. But how can they now assume
all connections will be plug and play and no service will be required?

I would rather that people are charging a reasonable amount and to make it a
real business. $25 loss would not bite me but it will certainly waste my
time and feeling bad on this industry.

Alex

-----Original Message-----
From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Preston Garrison
Sent: April 25, 2005 10:32 AM
To: asterisk-biz at lists.digium.com
Subject: Re: [Asterisk-biz] USA Termination

Offering sub .008 pricing, and allow people with non minimums is just
asking for trouble.  The guys charging $.029/minute can't afford to
handle the support required for all the guys that will pay you
$10/month, but take up $100/month of your time.  You may want to
rethink your structuring, because you may go the way of the dinosaur if
you do not.  Its no secret the amount of VOIP companies having problems
lately.  From just terminating everyones DIDs, with no warning, to
recently even a couple of companies going bankrupt.  I suggest you at
very least put a commitment on everyone who you are planning on giving
these rates to.


On another note tell us about how you terminate.  Do you need to
connect via IAX to an asterisk server.  This is defintely is not the
prefer method.  Are you using PRIs direct in your asterisk box, or
connecting to it via SIP from a TNT or something?

Preston Garrison
direct: 877-748-4142
fax: 310-774-3901
cell: 623-748-4140

-----Original Message-----
From: list <list at ipmotel.net>
To: Commercial and Business-Oriented Asterisk Discussion
<asterisk-biz at lists.digium.com>
Sent: Mon, 25 Apr 2005 12:47:08 -0400
Subject: Re: [Asterisk-biz] USA Termination

For rates please see: http://www.ibell.us/rates.asp

 It states USA for Asterisk Subscribers is $0.0075 / Minute

 Thank you,
 Jon

  ----- Original Message ----- From: "Gilles LORPHELIN"
<gilles at telecomfactory.com>
  To: "'Commercial and Business-Oriented Asterisk Discussion'"
<asterisk-biz at lists.digium.com>
 Sent: Monday, April 25, 2005 12:43 PM
 Subject: RE: [Asterisk-biz] USA Termination


 Your website only shows US @ $0.0150/min.

 Where is your * US and A-Z pricing ?


 Gilles
 -----Message d'origine-----
 De : asterisk-biz-bounces at lists.digium.com
 [mailto:asterisk-biz-bounces at lists.digium.com] De la part de list
 Envoyé : lundi 25 avril 2005 05:23
 À : Commercial and Business-Oriented Asterisk Discussion
 Objet : [Asterisk-biz] USA Termination

 All,

  The company I work for is offering USA @ $0.0075 / Minute for the
Asterisk
 community. This is a high quality route. There is no setup fee or any
  hidden fees. We support SIP & IAX, you can also check your usage
online. To
  order please visit our website at: http://www.ibell.us. Just click on
ibell
  VoIP to sign up. We can provision new accounts within 15 minutes of
sign up
  during normal business hours. If you have any questions please let me
know.

 Thanks,
 Jon

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