[Asterisk-biz] Asterisks solution for this RFP

[Roderick A. Anderson]

I've been fiddling with Asterisk at home as a fancy answering machine 
and hopefully VoIP to/from my family.  It is also going to be a proof of 
concept to replace our company phone system ( NORTEL ).

The replacement became a _very_ important issue today so a RFP was put 
together and is being sent out to local/regional vendors.  Since we'd 
like to maintain it in house an Asterisk based system seems like the 
right thing to do.  So I snagged a copy , turned it into plain text , 
and will place it at the bottom of this message.
    The two main concerns in the RFP that I'm not sure how would be 
solved with * are multiple companies and single phones on the desks.  I 
can see four * servers for four companies if need be but not sure of how 
to solve the single phone per desk issue.

I've done some research including going through the old messages I saved 
from this list ( since Aug 2004 ) and links from voip-info.org but 
figured asking here would be better.

So we're looking to buy based on the following RFP.


<RFP>

Request for Proposal
04/06/2005


Dear Vendor,

Multiple company phone system/solution needed.  (Possibly small call 
center application?)

We are looking for a solution in which there is only a single desk phone 
on each of 7 work stations.  Work station will allow for incoming and 
outgoing capabilities.  Each work station can answer an incoming call 
placed to any of the 4 companies.  The desk phone will alert the 
employee as to which company is being called.  Each company will have 
their own customized auto attendant which will give company specific 
information, hours of operation, options and available extensions.

Never can the system allow a caller who may “fish” for extensions or 
press invalid options to “jump” or crossover from one company to 
another.  The system must act like 4 independent phone systems.  GUI 
interface preferred!  Our current situation is as follows:

	Company A:  4 lines on hunt group plus wild/fax line.

	Company B:  2 lines on hunt group plus wild/fax line.

	Company C: 1 line

	Company D: 2 lines with expected growth.

We are not interested in utilizing our current system in any way.  If 
your organization can provide an affordable solution please send your 
quote and the related documentation to the following address:

TSMG
PO Box 3940
Spokane, WA 99202


We are serious buyers and will be purchasing an integrated solution. 
Will it be yours?  Questions can be sent to equipment at tsmg.us or I can 
be reached at 509-939-5162 for specific questions related to the 
system/solution.

Thank you in advance for your time and attention.


Sincerely,


George Houttekier
TSMG Purchasing Manager
equipment at tsmg.us
509-939-5162

</RFP>


TIA,
Rod
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