[asterisk-app-dev] Handling transfers with ARI
Phil Mickelson
phil at cbasoftware.com
Wed Dec 23 12:46:30 CST 2020
Unfortunately, I suspect my situation is different from yours in that I
control everything. And, when Bob wants to transfer the call he clicks a
button on the screen, not a button on the phone. I don't use any part of
the dialplan except to start ARI.
Sorry.
Phil
On Wed, Dec 23, 2020 at 2:56 AM Jean Aunis <jean.aunis at prescom.fr> wrote:
> Thanks for the answer.
>
> Not sure I get the idea : when a SIP phone performs a blind-transfer, I
> have no control over what Asterisk does with the channels. During my tests,
> Bob's channel was automatically pulled out of the bridge, and replaced with
> a Local channel whose peer goes through the dialplan to the transfer
> destination.
>
> How can you link the newly created Local channel with Alice's one ?
>
> For the moment, I have a piece of solution with the BridgeBlindTransfer
> event, but I still have troubles with these Local channel issues.
> Le 22/12/2020 à 20:13, Phil Mickelson a écrit :
>
> Not sure if this will help but what I do is fairly simple. A couple of
> things:
>
> 1. This is all written in JS using Node.js.
> 2. I use ari-client from npm.
>
> To me this is very simple. You already have the bridge and channel setup
> for Alice. I create another channel that dials Charlie. And, as soon as
> the create channel call comes back I just set the channel id (was Bob) in
> the bridge to the new channel for Charlie. That's it. If it doesn't get
> answered I hope it goes to VM. However, that's the downside of a blind
> transfer. I have some code in there for what happens if Alice hangs up
> before Charlie answers, etc but that's because I keep track of every call
> in my system.
>
> And I wrote all of this before there were Promises and Async/Await.
> Hopefully next year I'll have the time to rewrite the whole thing.
>
> And, for the people at Asterisk who came up with the idea of ARI. Thank
> you soooo much. Hope everyone has a wonderful holiday and that 2021 is
> much better than 2020!
>
> Phil
>
> On Tue, Dec 22, 2020 at 5:38 AM Jean Aunis <jean.aunis at prescom.fr> wrote:
>
>> Hello,
>>
>> I'm struggling to find a way to properly handle blind transfers with ARI.
>>
>> This is my use case :
>>
>> - Alice calls Bob through Asterisk
>>
>> - dialing and bridging is done with ARI
>>
>> - when Bob blind-transfers to Charlie, I would like to use the
>> "redirect" ARI operation, or the Transfer application
>>
>> But here is the issue : since the channels are stasis-managed,
>> transferring is done with Local channels which remain in the path, so
>> Transfer and redirect have no effect on them. And Alice's channel is not
>> aware that it is being transferred.
>>
>> Has somebody already dealt with this ?
>>
>> Regards,
>>
>> Jean
>>
>>
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>
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